I had few problems. One was the room was and stayed hot about all day. The air was working but some how it was still HOT.. one main problem was the maid did not come by at all for 3 days. I had went to the office and told them we need a maid to clean up each day.they said they would send someone up to clean it but no one never came up....a small problem i had was the towel was small. I can sit down and my penis can touch the water. So unfortunately i could not do number 2 at all.... i would not stay there again. I would not recommend it to anyone.
Our room 112 looked nothing like the pictures on this sight. The ceiling has a good sized to crack in it. Walls looked dusty! Bathroom definitely needs remodeled. Flooring not the best either. Wall under sink was horrible. Wouldn't walk barefoot.
Staff was very nice! Breakfast consisted of muffins, juice, coffee.
Nice location beside the river and close enough to walk into heart of town. They have swings and benches down by the river where you could sit and enjoy your coffee or just listen to the river. Older motel with attempts at renovations but not done well. Walls recently painted but needs more renovations Our room included 2 queen beds and a small fridge and microwave. Coffee maker in the room and Continental breakfast consisted of Danish, muffins, coffee and juice. Nothing fancy but I would stay there again.
The only positive I have on this hotel is that it is a very short walk to downtown. It is listed as a non-smoking hotel but outside of each room is an Ashe tray and dirty chair with the smell of smoke. The front office staff was very rude and didn’t care. The free breakfast was sweet rolls that where out dated and juice. The room was very dated and the floor was sticky and the laminate flooring was coming up. The bed was hard and sleeping on the floor would have been better. The refrigator leaked water and the air conditioning did not keep the room cool. The bath/shower was very slick. This hotel was not worth the money as major chain hotels are within easy walking distance to downtown.
The rooms were mediocre and had an odd smell to them. The continental breakfast is literally just a couple of pastries such as bear claws and prepackaged blueberry and chocolate chip muffins. The only decent thing was their coffee. The employees used the check in/breakfast area as their own little gossip den. Making it so unpleasant and loud one morning I just took my coffee and left. On top of this mediocre experience my card was ran while I was at the hotel. Three weeks later the charge shows up on my bank account because someone forgot to close the batch. I understand mistakes but when you do this to someone you need to call and let someone know that the money they thought came out three weeks ago is in fact coming out now. I am unable to pay my rent and if I would have known about this or the money be drafted out sooner when it was supposed to be I would have been able to plan but I have to call them Overall would not recommend VERY VERY unprofessional!!!
For price paid per night, expected a little more for the money. This Motel definitely not worth the money spent. Will rethink where to stay next visit.
Only a couple of restrurants in town serve a hot breakfast. Get there early or you will wait forever.
Riverbend Motel Cabins is a US Lodging based in Helen, Georgia. Riverbend Motel Cabins is located at 134 River St, Helen, GA 30545, USA.
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